This practical, coaching-based course teaches you how to integrate artificial intelligence into marketing, operations, and customer service, creating irresistible promotions, understanding what's happening on social media, and changing your mindset to lead the retail of the future. If you don't get on board now, your competitors will take the lead.
Retail and Technology Expert, Author of the 4P Framework
Leonardo Ramírez is a leader in retail transformation in Latin America, author of the renowned 4P Framework—Purpose, Presence, Positioning, and Profit—used by Fortune 500 companies to maximize results.
With an impressive career, he has worked at:
Additionally, Leonardo is a speaker at the NRF (National Retail Federation) and an expert in the ARTS model. He was a pioneer in implementing the first store with open technology and enterprise architecture in the region. Learn more about his work at coachleonardo.website.
With his guidance, this course will take you from theory to action with real results.
Discover how these agents can work for you with specific examples:
Example:
A customer writes on WhatsApp: "Do you have black t-shirts in size M?" The chatbot responds: "Yes, we have 10 in stock. Would you like me to reserve them or would you prefer to come to the store on Main Avenue?"
Where:
Kiosks, apps, social networks.
Example:
At a kiosk: "You bought a school backpack. How about these $5 pens to complete your kit?"
Where:
Store, mobile, web.
Example:
On Instagram, 70% love your new sneakers, but they're asking for more colors. Respond: 'Thanks for the love! New colors arriving Friday.'
Where:
Social networks, reviews.
Example:
3 leather jackets left. Based on sales, order 20 more before the weekend.
Where:
Store, warehouse, web.
Example:
A kiosk asks: "What style do you prefer: casual or formal?" and shows a complete look with a discount if you buy it.
Where:
Store, apps with augmented reality.
Example:
We noticed you buy coffee every month. Here's a 10% off coupon for your next bag.
Where:
Mobile, email, point of sale.
Promotions that engage and sell more.
Fast, personalized service across all channels.
Kiosks and mobiles that surprise.
Decisions based on data, not assumptions.
Choose your path to the future of retail:
Book a private training (minimum 10 people) and receive FREE:
Value: $2,500 USD. Your competitors are already looking for this!
No technicalities, just results.
Apply what you learn from day 1.
Works with any brand or system (Toshiba, NCR, Fujitsu, etc.).
Retail is evolving fast. Don't be left behind!
Take advantage of our special prices until:
Starts April 22, 2025
Dates according to client availability
Dates according to client availability